Guidelines for Merchant Access

Payment is mainly used for merchants to integrate. Users can use TENN for balance payment, which includes registration and login.

To complete the access, the following important steps need to be done.

Merchant Registration and Configuration

The online registration process for merchants is temporarily unavailable. You need to contact customer service personnel to have it activated.

Merchants need to provide the necessary information below for registration.

• Corporate Information
  • Company Registration Certificate
  • Company Articles of Association
  • Company Equity Structure
• Business License
  • Business Operation License or Equivalent Document
• Tax Information
  • Company Tax Certificates
  • Tax Registration Certificate
• Bank Account Information
  • Company Bank Account Information
  • Recent Bank Statements
• Merchant Information
  • Detailed Business Information
  • Business Model Description
  • Product and Service Descriptions
• Personal Identification
  • Identification for Merchant's Responsible Person or Key Management Personnel
• Compliance Documents
  • Documents Related to Financial Industry Compliance
• Additional Documents (if applicable)
  • Other Industry or Service-Related Proof Documents

If you have any questions or need further assistance, please contact our customer service team.

Merchant Authentication

​ Merchant authentication is also completed offline. The authentication process involves the submission of specific authentication documents and information by the merchant. Our risk control team will review and verify the submitted documents to ensure KYC is completed. Upon successful authentication, merchants gain access to our payment services.

Merchant Configuration

​ Merchant configuration is likewise conducted offline. In this stage, our team collaborates with merchants to ensure that essential account details, settlement information, and other important data are accurately configured. Merchants have the flexibility to update these data to maintain accuracy and timeliness.

​ Through these processes, we are committed to providing merchants with a convenient and secure registration, authentication, and configuration, ensuring a seamless integration into our payment platform. If you have any questions or need assistance, please feel free to contact our customer support team at any time.