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ProductDispute

Dispute Query

URL

domain + /order/thirdFacade/dispute/queryDispute

REQUEST

PARAMETER TYPE REQUIRED MAX LENGTH DESCRIPTION EXAMPLE VALUE
id String false 32 Dispute id 61101202409120629180012303760
accountNumber String false 64 TENN account number 2389656826
transactionId String false 64 Tenn payment transaction reference 202310230547501586187366
startCreateTime String false 64 query dispute start create time (UTC) 2024-09-01 23:00:00
endCreateTime String false 64 query dispute end create time (UTC) 2024-09-02 23:00:00
complaintStatus Integer false - 1 Uncompleted (The dispute has not been processed yet.)
2 Completed (The dispute has been processed and completed.)		 1
currentPage Integer false - Query's current page number, The default value is 1 1
pageSize Integer false - Number of items per page in the query,The default value is 10 10

RESPONSE

PARAMETER TYPE DESCRIPTION
total Integer Total number of disputes
id String Dispute id
complainantName String TENN user name
complaintStatus Integer 1 Uncompleted (The dispute has not been processed yet.) 2 Completed (The dispute has been processed and completed.)
accountNumber String TENN account number (the account has been desensitized)
emailAddress String user email address
mobileNumber String user mobile number
complaintType String complaintType :Online payment or Transfer
transactionId String Tenn payment transaction reference
transactionAmount Long transaction amount (Kobo)
purpose String the purpose of the dispute

Implementation method

SDK

DisputeBean disputeBean = new DisputeBean(new DeepxinPayConfig() {
    @Override
    public String getMerchantCode() {
        return "Your merchant code";
    }

    @Override
    public String getPublicKey() {
        return "Your public key";
    }

    @Override
    public String getPrivateKey() {
        return "Your private key";
    }

    @Override
    public String getServerAddress() {
        return "https://tenn.deepxin.com";
    }
});
R queryDisputeResultR = disputeBean.queryDispute(QueryDisputeParam.builder().complaintStatus(1).build());
System.out.println(JacksonUtil.toJsonString(queryDisputeResultR.getData()));

HTTP

public static void main(String[] args) {
    // Replace with the merchant's public key for either the testing environment or the production environment
    String merchantPublicKey = "your public key";
    // Replace with the merchant's private key for either the testing environment or the production environment
    String merchantPrivateKey = "your private key";
    // MerchantCode
    String merchantCode = "your merchant code";
    // Parameters
    Map<String, Object> paramMap = getParamMap();
    // Encrypt the parameters using the merchant's public key.
    String encryptStr = encryptWithPublicKey(paramMap, merchantPublicKey);
    // Sign the encrypted parameters using the merchant's public key.
    String sign = sign(encryptStr, merchantPublicKey);
    // Get Request parameters
    Map<String, Object> requestMap = getRequestMap(encryptStr, merchantCode, sign);
    String requestStr = JSONUtil.toJsonStr(requestMap);
    String tennServerUrl = "https://tenn.deepxin.com/order/thirdFacade/dispute/queryDispute";
    try {
        String result = HttpUtil.post(tennServerUrl, requestStr);
        if (!JSONUtil.isTypeJSON(result)) {
            System.out.println("Result is not a JSON type.");
            return;
        }
        JSONObject entries = JSONUtil.parseObj(result);
        String toDecryptStr = entries.getStr("data");
        String responseSign = entries.getStr("sign");
        if (SUCCESS_CODE == entries.getInt("code")) {
            boolean verifySign = verify(responseSign, toDecryptStr, merchantPublicKey);
            if (verifySign) {
                String decryptStr = decryptWithPrivateKey(toDecryptStr, merchantPrivateKey);
                System.out.println(decryptStr);
            } else {
                System.out.println("Signature verification failed.");
            }
        }else{
            System.out.println(result);
        }
    } catch (Exception e) {
        System.out.println(e.getMessage());
    }
}

public static Map<String, Object> getParamMap() {
    Map<String, Object> paramMap = new HashMap<>();
    paramMap.put("complaintStatus", "1");
    return paramMap;
}

Introduction

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URL
REQUEST
RESPONSE
Implementation method
SDK
HTTP
Dispute Query